CA Privacy

CA Privacy

Privacy Notice for California Residents

Last Updated: 1/1/2024

1. Introduction

This Privacy Rights Act Notice (“Notice”) provides additional information to California residents whose Personal Information is collected by us pursuant to California law, including the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”). If you are not a California resident, this Notice does not apply to you. Please visit our Privacy Policy (“Policy”) at https://www.torani.com/privacy for more information. Any capitalized terms undefined in this Notice have the same definition as the Policy.  

2. Information We Collect

This Policy applies to our offline and online data collection practices, including when you visit our website at www.torani.com (Website”), inquire about our Service or when you engage or communicate with us via email or other methods. Torani collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”). Within the past 12 months, we have collected the categories of Personal Information about California consumers as described in Annex 1 to this Notice. To review these categories click here: Annex 1. 

In particular, our Website has collected the following categories of Personal Information from its consumers within the last twelve (12) months: 

Category

Personal Identifiers (such as a real name, alias, postal address including zip code, unique personal identifier, online identifier, email, credit card information, date of birth etc.)

Commercial information (such as products and services purchased considered, reviewed or other purchasing or consuming habits, your product preferences).

Internet or other similar network activity (such as IP address, device information, domain name, browser type and operating system, webpages viewed before and after visiting our Website, time spent on webpages, links clicks, pages viewed within Website, transactions entered into, site-navigation patterns).

Geolocation data (location of your computer or mobile device using geolocation and other technology such as GPS, Wi-Fi, Bluetooth and cell tower proximity).
 

Business-to-Business (“B2B”) Information 

If you are a contact person for any of our business partners, vendors, distributors, suppliers, service providers, contractors, or other entities with which we have a business relationship or potential business relationship, you have the same rights as other consumers set forth in this Notice with respect to the information we collect from you in that role.  We collect the contact information you provide to us, including name, phone number, address, email address and other contact and relationship information and communications consistent with your role in facilitating that business relationship.  We use that information for internal purposes, including to contact you, send and receive information, and otherwise facilitate the business relationship.  We do not disclose that information outside our business relationship without your consent.  For more details see Annex 1. 

3. Information Sold or Shared 

As explained in Annex 1 of this Policy, we share your data with third-party partners such as social networking sites and advertising companies in order to serve you with ads tailored to your preferences across various platforms.  This type of sharing may be considered “selling” or “sharing” under the CPRA. You can control the information shared about you and request an opt-out as explained below.   

We have sold or shared the following categories of Personal Information for a business or commercial purpose in the preceding 12 months. 

  • Personal Identifiers  

  • Commercial Information  

  • Internet Activity 

 
We have disclosed the following categories of Personal Information for a business or commercial purpose in the preceding 12 months:   

  • Personal Identifiers  

  • Commercial Information  

  • Internet Activity 

 

We do not knowingly sell the personal information of individuals under 21 years of age without affirmative authorization. 

For details regarding the categories of third parties with whom we have shared, sold, or disclosed Personal Information, please see Annex 1. 

 

4. Your Rights and Choices and How to Exercise Them  

The CCPA provides consumers (California residents) with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights. 

RIGHT TO KNOW 

You have the right to request that Torani disclose to you the following Personal Information we collect about you: 

  • categories of Personal Information collected; 

  • categories of sources of Personal Information collected; 

  • the business or commercial purpose for collecting or selling Personal Information; and 

  • the categories of third parties with whom we share Personal Information; and the specific pieces of Personal Information we have collected about you over the past 12 months.  

You also have a right to know if we have sold or disclosed your Personal Information for a business purpose over the past 12 months and, if so, the categories of Personal Information sold or disclosed and the categories of third parties to whom the Personal Information  was sold or disclosed, along with the business or commercial purpose for which the Personal Information was sold or disclosed. 

To make a request for any of the information set forth above (a “Request to Know”), please submit a verifiable consumer request pursuant to the instructions below. You may only make a Request to Know twice within a 12-month period. We will acknowledge your Request to Know within 10 days and will attempt to respond substantively within 45-90 days. 

The Request to Know must provide sufficient information to allow us to verify that you are the person about whom the Personal Information was collected, sold or disclosed and must contain sufficient detail to allow us to properly understand, evaluate and respond to your request. If we cannot verify your identity, we will not be able to respond to your request. 

You can make a Request to Know the Personal Information we have about you in the following ways: 

  • You may also make a request by phone by contacting us at +1 800 775 1925.   

Once we receive your Request to Know, we will begin the process to verify that you are the person that is the subject of the request (the “Verification Process”). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. You will be asked to provide us with two or three pieces of information that will help us to verify your identification. 

 

RIGHT TO KNOW SENSITIVE PERSONAL INFORMATION COLLECTED 

We do not collect or process sensitive personal information for the purpose of inferring characteristics or for any purposes other than those set forth in Regulations Section 7027(m).

 

RIGHT TO REQUEST DELETION OF PERSONAL INFORMATION 

You have the right to request the deletion of your Personal Information collected or maintained by us (“Request to Delete”), subject to certain exceptions permitted by law. 

To make a Request to Delete, please submit a verifiable consumer request pursuant to the instructions below. We will acknowledge your Request to Delete within 10 days and will attempt to respond substantively within 45-90 days. 

The Request to Delete must provide sufficient information to allow us to verify that you are the person about whom the Personal Information was collected, sold or disclosed and must contain sufficient detail to allow us to properly understand, evaluate and respond to your request. If we cannot verify your identity, we will not be able to respond to your request. Additionally, as permitted by law, if the information requested to be deleted is necessary for us to maintain, we will not be able to comply with your request.  We will notify you if this is the case. 

You can make a Request to Delete in the following ways: 

  • You may also make a request by phone by contacting us at +1 800 775 1925. 

Once we receive your initial request to delete and your separate confirmation to delete, we will need to verify that you are the person that is the subject of the request (the “Verification Process”). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. 

We will retain correspondence, documents and information related to any Request to Know, Request to Delete, or Request to Opt-Out for 24 months as required by law 

 

RIGHT TO OPT-OUT OF SALE OR SHARING OF PERSONAL INFORMATION 

You have the right to opt-out of the sale or sharing of your Personal Information by Torani. As explained in Annex 1 of this Policy, we and our third-party partners, including e-commerce partners such as World Pantry, social networking sites and advertising companies, share your data in order to serve you with ads tailored to your preferences across various platforms. This type of sharing may be considered “selling” or “sharing” under the CPRA. You can control the information shared about you and request an opt-out as explained below. We will process your Request to Opt-Out of sale within 15 days. 

Requests to Opt Out Of a Sale or Share of Personal Information  

You can make a Request to Opt Out in the following ways: 

  • Enter your request here.   

  • You may make a request here: DPO@torani.com.

  • You may also make a request by phone by contacting us at +1 800 775 1925. 

 

Opt-out Preference Signals  

We have implemented technical measures to honor opt-out preference signals that you enable, including a Global Privacy Control. Opt-out preference signals are plug-ins available in certain browsers that signal to websites you visit of your preferences to opt out of the sale and sharing of certain Personal Information. In order to process your request through an opt-out preference signal, you must use a browser supporting the preference signal. If you choose to use an opt-out preference signal, you will need to turn it on for each browser and each device you use. If you have enabled a valid opt-out preference signal device from your browser, we will not sell or share your Personal Information without first seeking your explicit consent.

 

This Policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies, which are covered by such third-parties’ privacy policies. For more information, we encourage you to check the privacy policies of these third-parties to learn about their privacy practices.

Cookies 

As explained in our Privacy Policy, you can opt out of cookies using your browser.  Please Note: 

  • Opt-outs are device and browser based. You must opt out on each device and each browser where you want your choice to apply. 

  • Opt-outs maybe stored via cookies. If you clear cookies, your opt-out may no longer be valid and you must opt out again where you want your choices to apply. 

  • We may still share your Personal Information with our service providers that help us perform functions that are necessary for our business such as third party companies that help us with order fulfilment, delivery and shipping, vendors that host our Website, analytics processors, etc. These entities are contractually obligated to keep this information confidential and not use it for any purpose other than for the services they provide to our business. 

  • You may still receive ads from us that are not tailored to your interests. 

 

ADDITIONAL OPTIONS TO OPT-OUT OF SALE OR SHARING 

In addition to the above options to opt out of the "sale" or “sharing” of your Personal Information under the CCPA as described above, you have controls and choices with respect to collection and use of your information by third parties. These are summarized for you below. We do not control or maintain opt-out mechanisms for third party companies and are not responsible for their operation. 

Advertising Opt-Out 

You can opt out of sharing your information with third-party companies engaged in targeted advertising including social networking sites such as Google, Microsoft, Instagram, Pinterest and Facebook using the following tools provided through the AdChoices website powered by the Digital Advertising Alliance (DAA):  For websites:  http://optout.aboutads.info/?c=2&lang=EN.  For mobile apps:  http://www.aboutads.info/appchoices. 

Google. You can opt out of Google Analytics by installing Google's Opt Out browser add on:  https://tools.google.com/dlpage/gaoptout and opt out of interest-based Google ads using https://adssettings.google.com/u/0/authenticated. 

Facebook. To understand more about Facebook advertising and manage your preferences, please visit https://www.facebook.com/about/ads. Login to Facebook and go to Settings > Ads > Ad Settings (web) or Ad Preferences > Ad Settings (app) for more information. 

Twitter. To understand more about Twitter's Personalized Ads and marketing and exercise your privacy options, please visit: https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads. You can learn more about Twitter's privacy practices and policies by visiting their Privacy Policy page at https://twitter.com/privacy. 

Pinterest. To understand more about Pinterest’s Personalized Ads, and marketing visit https://policy.pinterest.com/en/privacy-policy#section-choices-you-have-about-your-info. You can opt-out from Pinterest's interest-based ads by enabling the "Do Not Track" functionality of your web browser or by following Pinterest instructions:  https://www.pinterest.com/settings/ and updating your "Personalization" preferences. Additional information is available at:  https://help.pinterest.com/en/article/edit-personalization-settings. 

Microsoft. To learn more about how Microsoft uses your personal information across its products and manage your privacy preferences, please visit:  https://account.microsoft.com/account/privacy?refd=account.microsoft.com&ru=https%3A%2F%2Faccount.microsoft.com%2Fprivacy%2F%3Frefd%3Daccount.microsoft.com&destrt=privacy-dashboard. Information on Microsoft Advertising and opt-out choices is available here:  https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads. 

Instagram. To learn more about Instagram Ads and to exercise your choices please visit:  https://help.instagram.com/478880589321969/?helpref=hc_fnav&bc[0]=Instagram%20Help&bc[1]=Managing%20Your%20Account. 

RIGHT TO CORRECT 

You have the right to request that we rectify inaccurate information about you.  

To make a Request to Correct, please submit a verifiable consumer request pursuant to the instructions below. We will acknowledge your Request to Correct within 10 business days and we will attempt to respond substantively within 45-90 days. 

You can make a Request to Correct in the following ways: 

  • Enter your request here.   

  • You may make a request here: DPO@torani.com. 

  • You may also make a request by phone by contacting us at +1 800 775 1925. 

Once we receive your request to correct, we will need to verify that you are the person that is the subject of the request through the Verification Process. 

We will review all information provided by you to us, to determine whether the information is inaccurate. We reserve the right to delete the information instead of correcting if such deletion does not impact you or you consent to the deletion.  

We will inform you of our decision to deny or grant your request.  

We will retain correspondence, documents and information related to any Request to Correct for 24 months as required by law. 

Right to Non-Discrimination for Exercising Consumer Privacy Rights 

You have the right not to receive discriminatory treatment for exercising your privacy rights conferred by the California Consumer Privacy Act, including by exercising the rights specified herein. Some of the functionality and features available to you may change or no longer be available to you in some instances. 

 

RIGHT TO ACCESS INFORMATION ABOUT AUTOMATED DECISION MAKING AND THE RIGHT TO OPT-OUT OF AUTOMATED DECISION MAKING 

You can request access to information about automated decision making processes Torani uses and you may request to opt out of certain automated decision making. Torani does not engage in automated processing. To inquire about automated decision making, please email us at DPO@torani.com.

 

5. Notice of Financial Incentive

From time to time, Torani may provide financial incentives to consumers who elect to participate in these programs and, in connection with such programs, allow us to collect and retain certain personal information, such as Identifiers (e.g., your name, email address, or phone number) and Commercial Information (e.g., your purchase history).  These incentives may result in differences in the prices of our products offered to consumers (e.g., discounts and other promotions).  For example, the financial incentives we may provide include discounts based upon purchase activity, discounts in exchange for collection of your personal information, or other periodic discounts for promotional purposes.

The material aspects of any financial incentive will be explained and described in its program terms or in the details of the incentive offer.

Participation in any financial incentive program is entirely optional and participants may withdraw from the program at any time. To opt-out of the program and forgo any ongoing incentives, please follow the instructions in the program’s terms and conditions, or contact us at DPO@torani.com.

The value of your personal information that allows us to make these offers and financial incentives is the value of the offer itself.  Each financial incentive or price or service difference related to the collection and use of personal information is calculated based upon our reasonable, good-faith determination of the estimated value of such information to our business, taking into consideration the value of the offer itself, the expense associated with the offer, and the anticipated revenue generation that may be realized by rewarding brand loyalty and repeat purchases.

 

6. Retention of Personal Information 

We will retain your Personal Information for as long as it is necessary for the purposes set out in Annex 1 and to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Information to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. 

 

7. Authorized Agent 

You may designate an authorized agent to make a request on your behalf under the California Consumer Privacy Act. 

Authorized agents can make requests under the California Consumer Privacy Act by emailing us at: DPO@torani.com. We will require authorized agents to provide proof of the consumer’s consent and designation as an authorized agent for purpose of making the request, and will require authorized agents to provide information necessary to verify the identity of the consumer who is the subject of the request. We may also require that a consumer verify his or her own identity directly with us before we respond to an authorized agent’s request. 

We reserve the right to deny requests in certain circumstances, such as where we have a reasonable belief that the request is fraudulent. 

8. Other California Privacy Rights 

California Shine The Light Law 

Under California Law, California residents have the right to request in writing from businesses with which they have an established business relationship, (1) a list of the categories of personal information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes, and (2) the names and addresses of all such third parties. To request the above information, please e-mail us at: DPO@torani.com or write to us at: Torani, 2000 Marina Blvd, San Leandro, CA 94577 with a reference to California Disclosure Information. 

We will respond to such written requests within 30 days following receipt at the e-mail or mailing address stated above. If we receive your request at a different e-mail or mailing address, we will respond within a reasonable period of time, but not to exceed 150 days from the date received.  Please note that we are required to respond to each customer only once per calendar year. 

  

California Do Not Track Notice 

Because there are not yet common, industry-accepted "do not track" standards and systems, the Website does not currently respond to Do Not Track signals.  In addition, we may allow third parties to collect Personal Information from your activity on our Website, as described in this Notice and the Privacy Policy.   

 

9. Changes to Our Privacy Notice 

Torani reserves the right to amend this privacy Notice at our discretion and at any time. When we make changes to this privacy Notice, we will post the updated Notice on the Website and update the Notice’s last updated date. 

10. Contact Information 

If you have any questions or comments about this Notice, the ways in which Torani collects and uses your Personal Information described above, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at: 

Phone: +1 800 775 1925 

Email: DPO@torani.com 

Postal Address: Torani, 2000 Marina Blvd. San Leandro, CA 94577 

 

VIRGINIA CONSUMER DATA PROTECTION ACT NOTICE 

This Virginia Consumer Data Protection Act Notice (“Notice”) provides additional information to Virginia residents whose Personal Information is collected by us pursuant to Virginia laws, including the Virginia Consumer Data Protection Act (“VCDPA”). If you are not a Virginia resident, this Notice does not apply to you.  Please see our Privacy Policy (“Policy”) for more information. Any capitalized terms undefined in this Notice have the same definition as the Policy. 

VCDPA 

RIGHT TO KNOW  

You have the right to request that we disclose to you the following information about Personal Information we collect from you: 

  • categories of personal information collected; 

  • categories of sources of personal information collected; 

  • to confirm if we are processing personal information;  

  • the business or commercial purpose for collecting or selling personal information; 

  • the categories of third parties with whom we share personal information; and 

  • the specific pieces of personal information we have collected about you. 

You also have a right to know if we have sold or disclosed your Personal Information for a business purpose if so, the categories of Personal Information sold or disclosed and the categories of third parties to whom the Personal Information was sold or disclosed, along with the business or commercial purpose for which the Personal Information was sold or disclosed. 

Requests to Know 

To make a request for any of the information set forth above (a “Request to Know”), please submit a verifiable consumer request pursuant to the instructions below. We will attempt to respond substantively within 45-90 days. 

You can make a Request to Know the Personal Information we have about you in the following ways: 

  • You may also make a request by phone by contacting us at +1 800 775 1925. 

 

Once we receive your Request to Know, we will begin the process to verify that you are the person that is the subject of the request (the “Verification Process”). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. Upon making a request, you should be prepared to provide us with information that will help us to verify your identification. If we cannot verify your identity, we will not be able to respond to your request. 

Information Collected 

We have collected the  categories of Personal Information about Virginia consumers as described in this Notice in Annex 1. To review these categories, click here: Annex 1. 

RIGHT TO REQUEST DELETION OF PERSONAL INFORMATION 

You have the right to request the deletion of your Personal Information provided by or obtained about you (“Request to Delete”), subject to certain exceptions permitted by law. 

To make a Request to Delete, please submit a verifiable consumer request pursuant to the instructions below. We will attempt to respond substantively within 45-90 days. 

Requests to Delete 

You can make a Request to Delete in the following ways: 

  • Enter your request here.   

  • You may make a request here: DPO@torani.com. 

  • You may also make a request by phone by contacting us at +1 800 775 1925. 

Once we receive your request to delete, we will need to verify that you are the person that is the subject of the request (the “Verification Process”). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. You should be ready to provide us with information that will help us to identify you. 

We will retain correspondence, documents and information related to any Request to Know, Request to Delete, or Request to Opt-Out for 24 months. 

RIGHT TO OPT-OUT OF SALE OF PERSONAL INFORMATION 

You have the right to opt-out of the sale of your Personal Information. VCDPA defines the “sale” of personal data as the exchange of personal data for monetary consideration by a controller to a third party. As explained in Annex 1 of this Policy, we and our third-party partners such as social networking sites and advertising companies, share your data in order to serve you with ads tailored to your preferences across various platforms. This type of sharing is not considered a “sale” under the VCDPA. If our practices change we will make sure to inform you regarding any sales of your information.  

Cookies 

As explained in our “Cookies“ section, you can opt out of cookies using your browser.  

Please Note: 

  • Opt-outs are device and browser based. You must opt out on each device and each browser where you want your choice to apply. 

  • Opt-outs maybe stored via cookies. If you clear cookies, your opt-out may no longer be valid and you must opt out again where you want your choices to apply. 

  • We may still share your Personal Information with our service providers that help us perform functions that are necessary for our business such as vendors that host our Site, analytics processors, etc. These entities are contractually obligated to keep this information confidential and not use it for any purpose other than for the services they provide to our business. 

  • You may still receive ads from us that are not tailored to your interests. 

RIGHT TO NON-DISCRIMINATION FOR EXERCISING CONSUMER PRIVACY RIGHTS 

You have the right not to receive discriminatory treatment for exercising your privacy rights conferred by the VCDPA, including by exercising the rights specified herein. As the Right to Non-Discrimination is effective across the board, there is no specific “request” that you need to make in order to exercise this right. 

RIGHT TO OPT OUT OF DATA PROCESSING FOR TARGETED ADVERTISING 

You have the right to opt out of the processing of your Personal Information with third parties.  

Requests to Opt Out  

You can make a Request to Opt Out in the following ways: 

  • Enter your request here.   

  • You may make a request here: DPO@torani.com. 

  • You may also make a request by phone by contacting us at +1 800 775 1925. 

RIGHT TO CORRECT 

You have the right to request that we rectify inaccurate information about you.  

To make a Request to Correct, please submit a verifiable consumer request pursuant to the instructions below. We will attempt to respond substantively within 45-90 days. 

Requests to Correct 

You can make a Request to Correct in the following ways: 

  • You may also make a request by phone by contacting us at +1 800 775 1925. 

Once we receive your request to correct, we will need to verify that you are the person that is the subject of the request (the “Verification Process”).  he Verification Process consists of matching identifying information provided by you with the information we have about you in our records. You should be ready to provide us with information that will help us to identify you. 

We will retain correspondence, documents and information related to any Request to Correct for 24 months as required by law. 

RIGHT TO DATA PORTABILITY 

You can request a copy of your Personal Information in an easily accessible format and information explaining how that information is used.  

To make a request for your personal information, please submit a verifiable consumer request pursuant to the instructions below. We will attempt to respond substantively within 45-90 days. 

Requests for Data 

You can make a Request in the following ways: 

  • You may also make a request by phone by contacting us at +1 800 775 1925. 

Once we receive your request, we will need to verify that you are the person that is the subject of the request (the “Verification Process”). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. You should be ready to provide us with information that will help us to identify you. 

We will retain correspondence, documents and information related to any request for 24 months as required by law. 

RIGHT TO ACCESS INFORMATION ABOUT AUTOMATED DECISION MAKING AND THE RIGHT TO OPT-OUT OF AUTOMATED DECISION MAKING 

You can request access to information about automated decision making processes we use and you may request to opt out of automated decision making. We do not engage in automated processing.  

Requests to Access Information About Automated Decision Making 

You can make a Request in the following ways: 

  • Enter your request here.   

  • You may make a request here: DPO@torani.com. 

  • You may also make a request by phone by contacting us at +1 800 775 1925. 

Once we receive your request, we will need to verify that you are the person that is the subject of the request (the “Verification Process”). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. You should be ready to provide us with information that will help us to identify you. 

We will retain correspondence, documents and information related to any request for 24 months as required by law. 

 

RETENTION OF PERSONAL INFORMATION 

We will retain your Personal Information for as long as it is necessary for the purposes set out in the Privacy Policy [LINK] and to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Information to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. 

 

OTHER VIRGINIA DISCLOSURE INFORMATION 

Virginia Do Not Track Notice 

Because there are not yet common, industry-accepted “do not track” standards and systems, the Website does not currently respond to Do Not Track signals.  In addition, we may allow third parties to collect Personal Information from your activity on our website, as described in the “Information Collection and Use” section above and described in Annex 1 below.  

  

ANNEX 1 

Notice of Collection, Use, and Disclosure  

See our full Privacy Policy here 

See California Privacy Rights here 

See Virginia Privacy Rights here 

 

 

Category of Information Collected

Examples

Collected From

Purposes

Disclosed to

Sold or Shared

Retention Period

Personal Identifiers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Commercial Information

Real name, alias, postal address including zip code, unique personal identifier, online identifier, email, credit card information, date of birth, and geolocation.

 

 

 

 

 

 

 

 

Products or services purchased, obtained, considered, reviewed or other purchasing or consuming habits, your product preferences.

Directly from you. For example, when you complete forms or make submissions our Website, sign up for an account on our Website, purchase our products and services; when you contact us in person, by phone or email, or subscribe to our mailing lists or newsletter; or when you access our content or engage with us on social media such as Facebook, Twitter, Instagram, etc.

 

Indirectly from you using automated technology such as cookies, web beacons, and pixels. For example, from your mobile or computer device, from observing your online activities, including but not limited to your use of our Website and our social media channels.

 

From third-party sources such as Google, WorldPantry.com, social media sites such as Facebook, Twitter, Microsoft, Instagram Ads, ad networks, analytics providers, third-party service providers, opt-in lists, publicly available data, consumer reporting agencies, other companies, and referrals.  The online store at www.shop.torani.com is operated by our business partner World Pantry Inc. and any personal information you submit therein is subject to the World Pantry Privacy Policy.  

To fulfil or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders, process returns, or respond to your feedback regarding our products and services.

 

To identify your products, service preferences, and notify you about product recalls or other information regarding the products you have purchased.

 

To provide, administer, expand, support, personalize, and develop our Website, products, and services.

 

To create, maintain, customize, and secure your account with us.

 

To process your requests, purchases, transactions, payments and prevent transactional fraud.

 

To provide you with customer service and support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.

 

To send promotional communications or special marketing offers about new or additional products, services, and promotions that might be of interest to you (unless you have requested that we not send such communications).

 

To enhance, modify, or improve our business, Website, products and services.

 

To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).

 

To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.

 

For records, testing, research, analysis, and product development, including to develop and improve our business, Website, products, and services and other business purposes.

 

To comply with our policies, procedures, and legal obligations, including to respond to law enforcement and government authority requests and as required by applicable law, court order, or governmental regulations, investigating fraudulent activity, resolving disputes, and enforcing our legal agreements and policies.

 

As described to you when collecting your personal information or as otherwise set forth in the CCPA.

 

To evaluate or conduct a change of control of some or all of Torani’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Torani about our Website users is among the assets transferred.

Consultants, service providers, and contractors that we use to support our business and operations (e.g., vendors that help with hosting or operating our Website, data-storage vendors, customer service centers, entities that deliver communications on our behalf, and fraud detection service providers) who have agreed to keep the information confidential and use it only to provide the applicable services;

 

Third-party payment processors, including in connection with transactions where we require credit or debit card account information such as credit or payment card account information (including card number, expiration date, and security code);

 

Data aggregators, marketing affiliates, e-commerce partners including World Pantry.com, and third party companies that assist us with delivery, fulfillment of orders, customer service, communicating with customers regarding products and services that may be of interest to them, data analytics, data research, analyzing website metrics, entities including social networking sites such as Google, Facebook, Instagram, Twitter, Microsoft and Pinterest that assist us with targeted advertising, marketing, and behavioral remarketing;

 

Third-parties (including, without limitation, governmental agencies) if required to do so by law, regulation or court order; to respond to governmental and/or law enforcement requests;

 

An acquirer or successor-in-interest in the event of a reorganization, merger, sale, change of control, consolidation, joint venture, assignment, transfer or other disposition of all or any part of the business or its affiliates including any negotiation thereof; and

 

Third-party sponsors of contests, sweepstakes, discounts, and promotions that you enter into on the Website or social networking sites.

Certain personal identifiers including email address may be collected by third party analytics, which may constitute “selling” or “sharing” under the CPRA

 

To opt out of selling or sharing this information, you may fill out a Do Not Sell or Share My Info request here.

 

 

 

 

 

 

 

 

We will retain your Personal Information for as long as it is necessary and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

 

Internet/Network Activity

 

IP address, your device information, domain name, browsers you used to access our Website and services, webpages viewed, time spent on webpages, links clicks, transactions entered into and site-navigation patterns.

Your computer or mobile device, through your online activities and interactions with us, including, without limitation, your use of our services, your online activity on our Website, and on our social media channels or through our third-party sources. 

 

Third-party sources include third-party service providers, opt-in lists, publicly available data, consumer reporting agencies, other companies and referrals.

To provide, administer, expand, support, personalize, and develop our Website, products, and services.

 

To create, maintain, customize, and secure your account with us.

 

To enhance, modify, or improve our business, Website, products and services.

 

To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).

 

To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.

 

For records, testing, research, analysis, and product development, including to develop and improve our business, Website, products, and services and other business purposes.

 

To comply with our policies, procedures, and legal obligations, including to respond to law enforcement and government authority requests and as required by applicable law, court order, or governmental regulations, investigating fraudulent activity, resolving disputes, and enforcing our legal agreements and policies.

 

As described to you when collecting your personal information or as otherwise set forth in the CCPA.

 

To evaluate or conduct a change of control of some or all of Torani’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Torani about our Website users is among the assets transferred

Consultants, service providers, and contractors that we use to support our business and operations (e.g., vendors that help with hosting or operating our Website, data-storage vendors, customer service centers, entities that deliver communications on our behalf, and fraud detection service providers) who have agreed to keep the information confidential and use it only to provide the applicable services;

 

Third-party payment processors, including in connection with transactions where we require credit or debit card account information such as credit or payment card account information (including card number, expiration date, and security code);

 

Data aggregators, marketing affiliates, e-commerce partners including World Pantry.com, and third party companies that assist us with delivery, fulfillment of orders, customer service, communicating with customers regarding products and services that may be of interest to them, data analytics, data research, analyzing website metrics, entities including social networking sites such as Google, Facebook, Instagram, Twitter, Microsoft and Pinterest that assist us with targeted advertising, marketing, and behavioral remarketing;

 

Third-parties (including, without limitation, governmental agencies) if required to do so by law, regulation or court order; to respond to governmental and/or law enforcement requests;

 

An acquirer or successor-in-interest in the event of a reorganization, merger, sale, change of control, consolidation, joint venture, assignment, transfer or other disposition of all or any part of the business or its affiliates including any negotiation thereof; and

 

Third-party sponsors of contests, sweepstakes, discounts, and promotions that you enter into on the Website or social networking sites.

Internet/Network activity including IP address, device information, domain name, browser type, operating system,, and browsing information may be collected by third party analytics, which may constitute “selling” or “sharing” under the CPRA

 

To opt out of selling or sharing this information, you may fill out a Do Not Sell or Share My Info request here.

We will retain your Personal Information for as long as it is necessary and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Business-to-Business (“B2B”) Information

Name, phone number, address, email address and other contact and relationship information consistent with your role in facilitating the business relationship.

You, if you are a contact person for any of our business partners, vendors, distributors, suppliers, service providers, contractors, or other entities with which we have a business relationship or potential business relationship.

For internal purposes, including to contact you, send and receive information, and otherwise facilitate the business relationship.

We do not disclose B2B Information outside our business relationship without your consent. 

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We will retain your B2B Information for as long as it is necessary to fulfill the purposes outlined in this Policy and as otherwise needed to comply with applicable law and internal company policies.